Apache Jackrabbit uses Jira for tracking bug reports and requests for improvements, new features, and other changes.
The issue tracker is available at https://issues.apache.org/jira/browse/JCR and is readable by everyone. A Jira account is needed to create new issues and to comment on existing issues. Use the registration form to request an account if you do not already have one.
When an issue is created, it's in the Open state. This is the time for describing the issue and discussing possible ways of solving it. If a proposed patch is attached, then the issue can optionally be moved to the Patch available state to give it more visibility. If the patch is cancelled because more work is needed, the issue moves back to the Open state.
Once the issue is solved, the committer who committed the changes marks the issue as Resolved with resolution type Fixed. Other resolution types like Duplicate, Invalid or Won't Fix are used when resolving issues that for one reason or another require no changes in the codebase. An issue can be Reopened if the committed fix is found to be not good enough.
When an issue is resolved as fixed, the committer should set the "Fix Version(s)" field to the next trunk version to mark that the change will be included in that release. If the fix is also backported to one or more of the maintenance branches (for backporting, use "svn merge -c revision ^/jackrabbit/trunk" in the root of the branch) the version numbers of the relevant next maintenance releases should also be included in the "Fix Version(s)" field.
Finally, once a release containing the change has been made, the release manager will mark the issue Closed, after which the issue can no longer be reopened (since the release can obviously no longer be changed). Potential regressions or other related problems should be tracked in separate followup issues.
See below for guidelines on how to use the various fields in an issue.
When creating a new issue, select the issue type based as follows:
|Bug||Bug reports are used for cases where Jackrabbit fails not function as it should (as defined by the JCR specification or some other documentation). If you are not certain whether the issue you've found is actually a bug, please ask the Jackrabbit Mailing Lists first for help.|
|New Feature||Use a feature request when Jackrabbit does not have some functionality you need.|
|Improvement||Use an improvement request to suggest improvements to existing features. Typical improvement requests are about updating documentation, increasing stability and performance, simplifying the implementation, or other such changes that make Jackrabbit better without introducing new features or fixing existing bugs.|
|Test||Use this type when contributing test cases for existing features. Normally test cases should be contributed as a part of the original feature request or as regression tests associated with bug reports, but sometimes you just want to extend test coverage by introducing new test cases. This issue type is for such cases.|
|Task||Used only for issues related to project infrastructure.|
The issue summary should be a short and clear statement that indicates the scope of the issue. You are probably being too verbose if you exceed the length of the text field. Use the Environment and Description fields to provide more detailed information.
Issue priority should be set according to the following:
|Blocker||Legal or other fundamental issue that makes it impossible to release Jackrabbit code|
|Critical||Major loss of functionality that affects many Jackrabbit users|
|Major||Important issue that should be resolved soon|
|Minor||Nice to have issues|
|Trivial||Trivial changes that can be applied whenever someone has extra time|